Shipping policy

At Pure Fusion, we aim to deliver your wellness products quickly and safely. Please review our shipping terms below.

1. Order Processing

  • Orders are typically processed within 1–2 business days after payment confirmation.

  • Orders placed on weekends or holidays will be processed on the next business day.

2. Shipping Methods & Delivery Time

  • We offer standard and express shipping options depending on your location.

  • Estimated delivery times:

    • Domestic (India): 3–7 business days

    • International: 7–15 business days (may vary by destination and customs clearance)

3. Shipping Charges

  • Shipping fees are calculated at checkout based on weight, location, and delivery option.

  • Free shipping may be offered during promotions or on orders above a certain amount (as specified on our website).

4. Order Tracking

  • Once your order has shipped, you will receive a tracking number via email/SMS.

  • You can track your order directly through the courier’s website.

5. Delays

  • While we do our best to ensure timely delivery, delays may occur due to factors outside our control such as courier issues, weather, strikes, or customs clearance.

  • Pure Fusion is not responsible for delays caused by third-party courier services.

6. Wrong Address / Failed Delivery

  • Customers are responsible for providing accurate shipping information at checkout.

  • If a package is returned due to an incorrect address or failed delivery attempt, the customer may be charged for re-shipping.

7. Damaged or Missing Items

  • If your order arrives damaged, incomplete, or incorrect, please contact us within 48 hours of delivery with photos and order details.

  • We will arrange a replacement or resolve the issue promptly.

8. Contact Us

For any shipping-related questions, please reach us at:
📧 support@purefusion.in